Market Research Online Community Case Studies

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MROC Case Study - Moet-Hennessy Beverage Concept Testing

Overview & Objectives

Moet-HennessyMoet-Hennessy wanted to get a better understanding of the needs and motivations of consumers during outdoor/daytime drinking occasions.  Though they had a fairly defined product concept to evaluate, they wanted to collaborate with the target audience to develop the ideal product experience in a truly consumer-centric way.

MROC Approach

PluggedIN ran a market research online community with a targeted group of 60 participants from across the US.  We worked closely with the consumers through a series of moderator-led discussions, surveys and photo sharing activities to iteratively refine the concepts and develop a final concept that was truly in-line with identified consumer needs.

Result

Moet-Hennessy was able to identify specific ways to make their new beverage concept more approachable, vibrant and versatile, while also gaining a deeper understanding of the audience.  In addition, the approach was done in a fraction of the time and at nearly half the expense of other qualitative research methodologies.