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Frequently asked questions about market research online communities

Posted on Thu, Mar 26, 2009 @ 02:00 PM
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frequently asked questionsIn the course of our day we field a fair number of questions about research communities.  Here are three of the most frequently asked questions we get about market research online communities here at PluggedIN, along with our thoughts on each...

  1. What is the ideal number of participants for a research community?  This is something of a debate among researchers, and there really is no "right" answer.  Our philosophy is that smaller (around 150 participants) is better, since it helps members get to know each other better and is manageable to moderate/analyze, while still allowing for a wide range of responses to each of the activities.  However, some advocate really large communities (on the order of hundreds or thousands of participants) in an effort to combine qualitative and quantitative methods.    
  2. How long does the typical research community last?  We've found that 3-6 months allows you to cover a wide range of topics, while still allowing time to explore specific areas of interest in-depth.  However, communities that are built more as ongoing advisory boards can last for years.  In addition, communities can be used on a very short-term basis (e.g., 1-3 months) as a way to augment or replace other research methodologies like focus groups or online bulletin boards. 
  3. What is the recruiting process like for a research community?  Recruiting for an online research community is very similar to other forms of online qualitative research (or even in-person methods).  While an online survey to screen for participants is fairly common, telephone recruiting and recruiting from in-person research studies are also viable means of screening participants for your study.  Sample sources may include client-provided sample, links posted on various social networks and online communities, panel sample providers, etc...
For more questions and answers about MROCs, check out our frequently asked questions about research communities page...

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COMMENTS

Nice ideas, 3-6 months seem pretty short for the life span of the community - is there any reason why you keep it so short?

posted @ Monday, March 30, 2009 12:32 AM by Jared


Most companies have a few objectives in mind from a community, which can generally be accomplished within 6 months. That's why we recommend starting with a 3-6 month community. However, it's easy to keep it open after that if additional objectives are uncovered over the initial 6 months. In our opinion, only a few companies truly need an ongoing advisory-type community approach.

posted @ Tuesday, March 31, 2009 1:02 PM by Matt Foley


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